SBI General Insurance extends support to those affected by torrential rains and floods in Odisha

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Emergency toll-free number 1800 102 1111, SMS <CLAIM>to 561612, email [email protected] or the Claims Intimation Section on www.sbigeneral.in.

Bhubaneswar :SBI General Insurance has taken significant actions to support customers who have been impacted by the flooding and heavy rains across several regions of Odisha like Balasore, Mayurbhanj, Jajpur, and Bhadrak. Rivers in north Odisha such as Subarnarekha, Budhabalang, Jalaka and Baitarani are in spate due to heavy rainfall.

During these challenging circumstances, SBI General Insurance stands by its customers. SBI General’s team has put in place a standard operating procedure and formed a task force to handle queries and claims on a priority basis. It keeps an eye on the inbound data and is well-prepared to help customers.

  1. Call the company’s toll-free number 1800 102 1111
  2. SMS <CLAIM>to 561612
  3. Send details on email: [email protected] 
  4. Visit claims intimation section on www.sbigeneral.in

To avoid any delays in the claim settlement procedure, the Company has contacted a panel of surveyors. SBI General follows a process of ‘Express Claims’ settlement in case of commercial claims for losses of up to Rs. 10 lakhs for affected customers. Recognizing that the customers have experienced challenges and losses because of the floods and heavy rainfall, SBI General will waive the paperwork requirement wherever practicable. In the case of some smaller claims, immediate settlements will be offered with efforts to help those affected to recover. Having invested in digital readiness and a thorough Business Continuity Plan, SBI General is well-placed to help customers during such situations.  

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