Union Bank of India Partners with IBM to Accelerate Holistic Digital Transformation with Future Ready Capabilities

By Kalinga Voice Last updated Jul 26, 2023

Seen in the Photograph from Left to Right are: Ms. Lula Mohanty, IBM, Managing Partner, Ms. Manimekhalai, MD & CEO, Union Bank of India, Mr. Nidhu Saxena Executive Director & Mr. Ramasubramanian S., Executive Director.

Mumbai, 25th July 2023 – Union Bank of India, one of the leading public sector banks in the country, takes a giant leap towards a future-ready and customer-centric approach with its ambitious Digital Transformation initiative. In a strategic move to usher in a new era of banking, the bank has partnered with M/s IBM India Pvt Ltd, a renowned technology system integrator, to co-create a state-of-the-art Digital Business Platform.

This landmark collaboration aims to establish a Digital Bank, equipped with cutting-edge capabilities that focus on omni-channel experiences, data-driven hyper-personalization, and an extensive financial services superstore designed for seamless cross-selling and upselling. The Digital Business Platform will also facilitate full digital journeys, providing customers with unparalleled convenience and efficiency. Furthermore, the bank will embrace Open Banking capabilities, allowing for seamless integration of services across multiple partnerships.

“At Union Bank of India, we are dedicated to empowering our customers with innovative products and unparalleled banking experiences. Our collaboration with IBM India Pvt Ltd represents a significant milestone in our journey towards a comprehensive Digital Transformation,” said the Managing Director of Union Bank of India. “We are committed to creating a future-ready banking ecosystem that prioritizes customer satisfaction and convenience.”