SBI General Insurance extends support to those affected by Odisha train tragedy
Emergency toll-free number (1800 210 3366 / 1800 210 6366), SMS <CLAIM>to 561612, email [email protected] or the Claims Intimation Section on www.sbigeneral.in.
Odisha:SBI General Insurance has taken significant actions to support individuals who have been affected by the accidental collision of passenger trains at Balasore district of Odisha on 2nd June, 2023.
During these challenging circumstances, SBI General Insurance stands by those who were affected by the tragedy. SBI General’s team has put in place a standard operating procedure and formed a task force to handle queries and claims on a priority basis. It keeps an eye on the inbound data and is well-prepared to help customers.
- Call the Company’s toll-free number 1800 210 3366 / 1800 210 6366
- SMS <CLAIM>to 561612
- Send details on email: [email protected]
- Visit claims intimation section on www.sbigeneral.in
To avoid any delays in the claim settlement procedure, the Company has adopted a simplified claim process with minimal necessary documentation. Recognizing that those affected have experienced challenges and personal loss because of the train accident tragedy, SBI General will process all death claims based on the declaration / certification by Railway / Government authorities. All claims will be processed on a paperless basis where self-attested documents can be submitted. Having invested in digital readiness and a thorough Business Continuity Plan, SBI General is well-placed to help customers during such situations.
