Bhubaneswar(Kalinga Voice) : East Coast Railway has organized an interactive session with all its stakeholders, Contractors, and Suppliers to raise issues and suggestions so as to bring out better customers relations and transparency, which would ultimately help in service delivery & growth of both Railway & Industry in a better way.
The meeting was conducted under the chairmanship of Shri H. K. Dutta, Sr.DGM cum Chief Vigilance Officer, ECoR. During the discussion, priority was given on transparency in dealing with stake holders and soorting out the complaints in fair and effective manner. Apart from this, while making procurement of goods and services as well as while entering into contracts, this should be utmost transparency.
Stakeholders and Rail Users like different industries i.e. Steel Plants, representatives from Ports, Suppliers, Banks, Contractors had actively participated in this interactive session and presented their views & suggestions.
